Telehealth is the use of telecommunications and information technology to provide access to health assessment, diagnosis, intervention, consultation, and supervision and information across distance.
Telehealth offers seamless patient care by using technology to connect patients to specialty services, improves outcomes for chronic diseases, and increases patient and clinician satisfaction.
Benefits of Telehealth
- Improves access to care
- Optimizes use of available resources
- Improves patient experience
- Improves health outcomes
- Reduces costs
- Increases efficiencies
- Retains resources locally
CDSDP is committed to the success of the telehealth program and has developed processes to ensure a positive outcome:
- Dedicated staff assigned to develop and implement programs
- Clinical leadership and commitment to using technology as part of care options
- Integrated telehealth into existing protocols
- Financial incentives aligned to support telehealth
The patient and doctor conduct their appointment through live video conferencing.
The patient comes to CDSDP and meets with the doctor in a private room that is set-up with video conferencing. A physician’s assistant or nurse is available to perform tests as needed.
Store and Forward
The patient comes to CDSDP and meets with their primary care providers.
The provider takes pictures of the area of interest and forwards them to a specialist. The specialist reviews the images and delivers a diagnosis, usually within 48 hours.
Telehealth Services Available
Retinal screening is part of the Store and Forward model. Retinal screening is recommended for patients with diabetes. A digital retinography system allows certified CDSDP technicians to administer the retinal screening and send the images to specialists at the University of California, Berkeley. CDSDP receive results within 24 hours and refers patients with abnormal results to a specialist.
Retinal screening is available at the following clinics by referral only:
Teledermatology is available due to a partnership with Direct Dermatology. A clinician sends pictures of skin conditions to dermatologists via the internet. The specialist returns a diagnostic result within 48 hours. Teledermatology is currently available at the following clinics:
Telepsychiatry connects patients with mental health providers using video technology.
Pediatric telepsychiatry is available due to a partnership with Open Door Health. Pediatric telepsychiatry is available by referral only at the following clinics:
Adult telepsychiatry is available by referral only at the following clinics:
Tele-endocrinology is available due to a partnership with University of California, San Diego using video conferencing and is available by referral only at the Calexico Health Clinic.
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